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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Intense Keratin Shampoo: Vince Intense Keratin Shampoo is an exclusive blend of keratin protein that helps to repair damaged hair to reveal healthy hair. It assists to revitalize extremely dry & limp hair also helps in rebuilding the structure of hair by filling porous spots in cuticles with proteins. This Intense Keratin Shampoo is a perfect product that supports to make your hair resilient, smooth, and shiny.
Key Benefits: Helps to restore, revive, and strengthen your parched and frizzy locks. Assists to provide a gentle cleanse to color or heat treated hair. Keratin-rich complex helps work wonder to repair extra damaged hair. Supports to provide softness and shine. Paraben Free.
Directions: Apply a sufficient amount of Vince Intense Keratin Shampoo generously to wet hair, massage lather throughout the ends, and rinse hair thoroughly with fresh water. For best results, follow it with Vince Intense Keratin Mask.
Warnings: Avoid contact with eyes. If contact occurs rinse immediately.
Ingredients: Aqua/Water, Sodium Lauryl Ether Sulfate, Coco Betaine, Glycol Distearate, Dimethiconol, Tea-dodecyl benzenesulfonate, Carbomer, Phenoxyethanol, Guar Hydroxypropyl Trimonium Chloride, Hydrolyzed Keratin, Sodium Chloride, Disodium EDTA, Potassium Sorbate, Sodium Hydroxide, Fragrance.
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